Metropolitan Life: Human Capital Learnerships 2026 / 2027

Are you an unemployed young South African looking for a learnership in the insurance industry? Metropolitan Life is offering an exciting Human Capital Learnership Programme 2026/2027 for suitable candidates who are interested in developing their skills in sales, customer service, administration and financial services.

The 12-month learnership programme is scheduled to start in October 2026 and provides unemployed youth with an opportunity to gain valuable workplace experience while working towards a nationally recognised Wealth Management NQF Level 4 qualification.

Successful learners will work alongside experienced professionals and gain practical exposure to the insurance and financial services industry.

Metropolitan Life Human Capital Learnership 2026/2027 Overview

• Company: Metropolitan Life
• Programme: Human Capital Learnership
• Duration: 12 months
• Start Date: October 2026

About the Metropolitan Life Learnership

The Metropolitan Life Human Capital Learnership is designed to provide unemployed youth with an opportunity to gain practical workplace experience within the insurance industry.

Learners will complete theoretical learning and assessments while also gaining exposure to real workplace responsibilities. The programme is particularly suitable for individuals who have an interest in sales, customer service, administration and building a career in financial services.

During the programme, learners will have the opportunity to work closely with experienced professionals and develop skills that can support their future career development.

Duties and Responsibilities

Learners participating in the Metropolitan Life Human Capital Learnership will be expected to perform various duties while completing their theoretical training.

Responsibilities include:

• Completing all theoretical learning and assessments.
• Timely completion of administrative and reporting duties related to the role.
• Collating, compiling and distributing documents according to required standards and within defined timeframes.
• Attending to customer and client queries professionally.
• Providing an excellent client experience.
• Ensuring that client service level agreements are met and exceeded.
• Screening and routing received queries to the appropriate stakeholders.
• Assisting with the resolution of client queries.
• Maintaining relevant office housekeeping standards.

Skills and Competencies

The ideal candidates should demonstrate the following skills and competencies:

• Strong attention to detail.
• Good planning and time-management skills.
• Numerical reasoning ability.
• Analytical skills.
• Fluent verbal and written English communication.
• Good English comprehension.
• Stakeholder engagement skills.
• Relationship management skills.
• Computer literacy.
• Good customer service skills.

These skills can help learners perform effectively in an environment that requires interaction with clients, colleagues and other stakeholders.

What Will You Gain From the Learnership?

The Metropolitan Life Human Capital Learnership provides unemployed youth with the opportunity to combine formal learning with practical workplace experience.

Learners will work towards a Wealth Management NQF Level 4 qualification while developing workplace skills in areas such as:

• Customer service
• Administration
• Insurance
• Financial services
• Stakeholder engagement
• Communication
• Query resolution
• Reporting
• Professional workplace conduct

The programme can therefore provide a useful foundation for candidates who want to pursue careers within the insurance and financial services sectors.

Metropolitan Life Learnership Requirements

Applicants must meet the following requirements to be considered for the Metropolitan Life Human Capital Learnership 2026/2027:

• Must have Grade 12 / Matric or an equivalent NQF Level 4 qualification.
• Must be between 18 and 34 years old.
• Must be a South African citizen by birth.
• Must be unemployed.
• Must belong to a previously disadvantaged group.
• People living with disabilities are also encouraged to apply.

Applicants should ensure that they meet the stated requirements before submitting their applications.

How to Apply for the Metropolitan Life Human Capital Learnership

Apply here online for Metropolitan Life: Human Capital Learnerships 2026 / 2027

Closing date: 14 September 2026