FNB FirstJob Learner Learnership 2026

Are you a young South African looking for an opportunity to gain valuable work experience while earning a recognized qualification? The FNB FirstJob Learner Learnership 2026 could be the perfect opportunity to kick-start your career in the banking and financial services industry.

First National Bank (FNB) is currently inviting applications for its FirstJob Learner Programme in Johannesburg. This learnership provides participants with the chance to obtain a formal qualification while gaining practical workplace experience in one of South Africa’s leading financial institutions.

FNB FirstJob Learner Learnership 2026 Overview

Company: FNB (First National Bank)
Programme: FirstJob Learner Learnership
Location: Johannesburg, Gauteng
Job Type: Part-Time Learnership
Reference Number: R49558

About the FNB FirstJob Learner Programme

The FNB FirstJob Learner Programme is designed to help young people develop essential workplace skills while completing a formal registered qualification. Successful candidates will gain hands-on experience in various business functions, including administration, customer service, research, analysis, project support, and process improvement.

This structured learnership combines academic learning with practical work experience, helping learners build the skills needed to succeed in the banking and financial services sector.

What Will Learners Do?

As part of the programme, learners will be expected to:

• Complete a formal registered qualification
• Gain valuable workplace experience
• Support administration and operational activities
• Conduct research and analysis tasks
• Assist with project-related work
• Deliver customer service support
• Help improve business processes
• Maintain quality and operational standards
• Contribute to team objectives and business goals
• Participate in personal and professional development activities

Key Responsibilities

Successful learners will be responsible for:

Customer Service Excellence

• Deliver excellent customer service
• Resolve customer complaints and queries
• Collect customer feedback
• Provide accurate product information and advice
• Adhere to Treating Customers Fairly (TCF) principles

Business and Operational Support

• Assist with research and analysis projects
• Identify opportunities for process improvements
• Support operational efficiency initiatives
• Ensure compliance with company policies and procedures
• Maintain accurate records and reports

Risk and Cost Management

• Identify and report potential risks
• Demonstrate cost awareness
• Support efficient financial processes
• Adhere to required operating standards

Teamwork and Collaboration

• Work effectively with team members
• Share knowledge and information
• Respect diversity and inclusivity
• Contribute towards achieving team goals

Personal Development

• Create and maintain a personal development plan
• Identify learning opportunities
• Build workplace competencies and skills
• Demonstrate commitment to continuous improvement

Benefits of the FNB Learnership

Participating in the FNB FirstJob Learner Programme offers numerous advantages, including:

• Work experience with one of South Africa’s leading banks
• Opportunity to obtain a recognized qualification
• Exposure to the financial services industry
• Development of professional workplace skills
• Customer service and business administration experience
• Career development opportunities
• Networking with industry professionals
• Enhanced employability after programme completion

Why Choose FNB?

FNB is one of South Africa’s most respected banking institutions and forms part of the wider FirstRand Group. The bank is known for its innovation, employee development programmes, and commitment to empowering young South Africans through skills development initiatives.

The FirstJob Learner Programme reflects FNB’s dedication to helping young people gain practical experience and prepare for successful careers in the modern workplace.

Who Should Apply?

This opportunity is ideal for:

• Unemployed South African youth
• Recent matriculants
• Graduates seeking workplace experience
• Young professionals looking to enter the banking sector
• Individuals committed to personal and professional development
• Candidates interested in customer service, administration, and business operations

Skills and Attributes Required

FNB is looking for candidates who demonstrate:

• Strong communication skills
• Customer-focused mindset
• Teamwork and collaboration abilities
• Willingness to learn
• Problem-solving skills
• Professionalism and integrity
• Adaptability and initiative
• Commitment to continuous improvement

How to Apply

Applicants are encouraged to prepare the following:

• Updated CV
• South African ID document
• Matric certificate and/or relevant qualifications
• Supporting documents as requested during the application process

Apply here online for FNB FirstJob Learner Learnership 2026

Application Closing Date

Closing Date: 05 June 2026