E-Commerce Admin Clerk (Sandton)

Ensure efficient and effective completion of all administration pertaining to the online store.

Educational: 

• Matric
• Tertiary qualification (preferable)

Experience: 

• 2 years+ Admin experience

Key Responsibilities:

• Admin and operational task related to customer orders, payment, deliveries, returns and refunds.
• Liaise between finance, warehouse, couriers to ensure that SLAs are met related to customer orders.
• Liaise between customer contact team and admin functions with e-commerce business
• Support E-Commerce admin and operations lead
• General administration, filing and record keeping
• Ad hoc tasks and projects

Key Competencies:

• Communication – The ability to express one self clearly and effectively to customers and within the company.
• Serviced focus – Respond to customers needs by doing it right the first time
• Disciplined Approach– Punctual, Strong Attendance Record , Getting back to Customers and returning calls.
• Efficiency – Meet and Exceed all that is required of you in your job function and preform job at high standard.

This role would also be suitable for individuals with a work from set up or those who are able to work from home.