Woolworths: Customer Assistant Job Opportunities

Join Woolworths as a Customer Assistant be the friendly face delivering exceptional service at our store tills. Based at our Corporate Stores, you’ll greet customers warmly, efficiently process transactions, and promote our loyalty program and services.

This role requires attention to detail, strong communication, and personal discipline. You’ll help maintain a safe, organized till environment and play a key part in minimizing shrinkage by adhering to store policies. Woolworths offers a dynamic, inclusive workplace with opportunities for growth and development. Flexible shifts and relevant experience are welcomed.

If you are customer-focused, reliable, and eager to grow your skills in a leading retail environment, apply today and build your career with Woolworths.

Duties and Responsibilities

• Greet customers warmly, ensuring a positive and friendly shopping experience at all till points.
• Accurately process all till transactions in accordance with company policies, including various payment methods.
• Promote Woolworths loyalty programs and additional services such as utility bill payments and airtime sales.
• Maintain a clean, safe, and well-organised till area adhering to all shopkeeping disciplines.
• Ensure pricing accuracy by carefully checking scanned items against shelf tickets and resolving discrepancies.
• Minimise shrinkage by adhering to loss prevention procedures and promptly reporting any irregularities or suspicious activity.
• Demonstrate basic product knowledge to assist customers and support promotional events and special store campaigns.
• Remain calm and efficient under pressure, managing time effectively during busy periods to maintain smooth operations.
• Exhibit honesty, reliability, and professionalism in all interactions, while contributing positively to a supportive team environment.
• Attend team meetings and comply with company policies regarding attendance, dress code, and hygiene standards.