Tracker Learnerships 2023

Apply for Tracker connect learnership opportunities

Purpose

Tracker Connect is offering the opportunity of a lifetime to 8 of South Africa’s young people with great potential, through our 24HR Critical Services (National Emergency Control Centre and Monitoring Control Centre) Learnership NQF Level 4 which will be based at Tracker Head Office in Johannesburg. The purpose of the Learnership is to capacitate young unemployed youth with call centre skills, experience and knowledge required to deliver excellent customer service to customers Key Outputs: This learning intervention is a full qualification which consists of structured unit standard-based learning combined with practical/workplace experience which totals to 132 credits and a skills programme outlining the Tracker National Emergency Control Centre ,After having gone through the qualification the young people will be equipped with the following competencies:

Skills and Competencies

•  Capturing and updating of information
• Ensure that Customer Service standards are maintained in highly pressurised environment.
• Handling of electronic communication
• Assistance with data- integrity campaigns
• Provide effective call centre services.

Minimum requirements 

• Ages between 18 and 35 with no Criminal Record
• Matric with a D / level 4 symbol pass in English language.
• Currently be unemployed and not studying fulltime.
• A passion for customer service and a professional attitude at all times
• The ability to communicate clearly and professionally with clients
• Excellent interpersonal skills
• Detail orientation
• Desire and potential to learn
• The ability to cope with a constant changing and pressurised environment.
• The ability to work in an environment where multi skilling is required

Location: Randburg

How to apply 

Apply here for Tracker Learnerships 2023

Closing date: 24 May 2023