Tracker Connect invites all suitable unemployed individuals to apply for Tracker: Control Centre Learnerships 2026 / 2027
Purpose
Tracker Connect is offering an exciting development opportunity for unemployed South African youth who are passionate about customer service and professional growth. Successful candidates will be placed within our Customer Experience and 24-Hour Critical Services Control Centres, where they will gain valuable workplace exposure and practical experience in customer engagement, communication, sales support, problem-solving and business systems.
This programme is designed to equip participants with the skills, knowledge, and workplace experience required to enhance future employability and career development opportunities.
What You”ll Learn
- Providing effective first-contact and one-stop customer resolution.
- Capturing and updating customer information.
- Delivering excellent customer service.
- Handling customer queries and electronic communication.
- Developing knowledge of Tracker products, services and systems.
- Upselling and cross-selling relevant products and services.
- Understanding invoices, adjustments, advance payments, credit notes and payment allocations.
- Supporting data integrity initiatives.
- Contracting and scheduling.
- Developing problem-solving and customer relationship management skills.
Skills and Competencies:
We are looking for candidates who demonstrate:
- A passion for customer service.
- A professional and positive attitude.
- Excellent communication and interpersonal skills.
- Customer focus.
- Attention to detail.
- Willingness and ability to learn.
- Adaptability and resilience.
- Problem-solving ability.
- Teamwork and collaboration.
- Ability to work in a multi-skilled and fast-paced environment.
Minimum Requirements
- Grade 12 / Matric certificate (Minimum Level 4 English and a pass in mathematics/mathematics literacy)
- Be a South African citizen in possession of a valid South African ID.
- Ages between 18 and 35 with no Criminal Record
- Be currently unemployed
- Not studying fulltime and no previous formal work experience
- Have basic computer literacy.
How to Apply
Apply here online for Tracker: Control Centre Learnerships 2026 / 2027
Closing date: 11 November 2026
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