Department of Labour UIF Is Hiring 146 Client Service Officers – Apply Now

The Department of Employment and Labour has officially opened applications for UI Claims Officers (X141 Posts) in the Western Cape for 2026. This large-scale recruitment drive offers a valuable entry-level opportunity for candidates with Grade 12 (Matric) who want to build a career in government administration and public service.

With a starting salary of R269 499 per annum, these positions are ideal for unemployed youth, first-time job seekers, and individuals seeking stable employment within the public sector.

If you are looking to work in government, gain administrative experience, and contribute to South Africa’s social protection system, this opportunity is worth applying for.

Quick Overview

• Position: UI Claims Officer (X141 Posts)

• Department: Employment and Labour

• Salary: R269 499 per annum

• Location: Western Cape Labour Centres & Satellite Offices

• Experience Required: 0 – 6 months (entry-level)

• Minimum Qualification: Grade 12 / Senior Certificate

Reference Numbers and Locations

The 141 posts are distributed across various Labour Centres in the Western Cape:

• Beaufort West – Ref No: HR4/4/10/637 (X13 Posts)

• Cape Town – Ref No: HR4/4/10/638 (X12 Posts)

• Atlantis – Ref No: HR4/4/10/639 (X5 Posts)

• Athlone – Ref No: HR4/4/10/640 (X11 Posts)

• George – Ref No: HR4/4/10/641 (X10 Posts)

• Knysna – Ref No: HR4/4/10/642 (X12 Posts)

• Plettenberg Bay – Ref No: HR4/4/10/643 (X12 Posts)

• Mitchells Plain – Ref No: HR4/4/10/644 (X9 Posts)

• Nyanga – Ref No: HR4/4/10/645 (X12 Posts)

• Mossel Bay – Ref No: HR4/4/10/646 (X13 Posts)

• Oudtshoorn – Ref No: HR4/4/10/647 (X9 Posts)

• Vredenburg – Ref No: HR4/4/10/648 (X18 Posts)

• Vredendal – Ref No: HR4/4/10/649 (X10 Posts)

This wide distribution makes the opportunity accessible to applicants across the province.

What Does a UI Claims Officer Do?

A UI Claims Officer plays a critical role in administering the Unemployment Insurance Fund (UIF) system. The role focuses on processing claims efficiently and ensuring eligible beneficiaries receive their payments on time.

Core Duties

• Receive and assess UIF claims using departmental systems

• Register employers and verify employee declarations

• Process approved claims and execute payments

• Respond to enquiries from claimants and employers

• Provide administrative support within the unit

• Ensure compliance with Standard Operating Procedures

This position combines administrative work, regulatory compliance, and direct public interaction.

Minimum Requirements

To qualify, applicants must meet the following:

• Grade 12 / Senior Certificate

• 0 to 6 months working experience

This makes it highly suitable for first-time job seekers and unemployed youth.

Knowledge Requirements

Applicants should have basic understanding of:

• Unemployment Insurance Act

• Unemployment Insurance Contributions Act

• Public Service Act

• Public Service Regulations

• Batho Pele Principles

• Departmental policies and procedures

• Customer care practices

Even if you do not have deep experience, demonstrating awareness of these frameworks will strengthen your application.

Required Skills

Successful candidates should demonstrate:

• Strong verbal and written communication

• Good listening skills

• Computer literacy

• Customer service skills

• Decision-making ability

These skills are essential in government administration and public-facing roles.

Work Environment and Career Growth

UI Claims Officers work within Labour Centres, assisting:

• Job seekers

• Employers

• UIF beneficiaries

You will gain exposure to:

• Government systems and processes

• Data capturing and claim processing

• Compliance verification

• Public service communication

This experience creates pathways to future roles such as:

• Administration Clerk

• HR Officer

• Labour Inspector

• UIF Specialist

• Government Programme Coordinator

For many candidates, this position serves as a stepping stone into long-term public sector careers.

Enquiries Contacts

Applicants may contact the following offices for clarity:

• Beaufort West – Ms V Theron: (023) 285 0981

• George – Mr M Charles: (044) 801 1223

• Knysna/Plettenberg Bay – Ms C Windwaai: (044) 302 6800

• Mitchells Plain/Nyanga – Mr F Creighton: (021) 065 4990

• Mossel Bay – Mr C Minnies: (044) 285 0260

• Oudtshoorn – Ms A Van Wyk: (044) 285 1340

• Vredenburg/Vredendal – Ms J Le Fleur: (022) 065 0815

How to Apply

Applications must be submitted to:

Chief Director: Provincial Operations
PO Box 872
Cape Town
8000

Or hand deliver to:

Department of Employment and Labour
No. 9 Long Street
Corner Riebeeck & Long Street
Cape Town

Email Applications by Centre

• Beaufort West – WCJobs-BEA@LABOUR.gov.za

• Cape Town – WCJobs-CTN@LABOUR.gov.za

• Atlantis – WCJobs-ATL@LABOUR.gov.za

• Athlone – WCJobs-ATH@LABOUR.gov.za

• George – WCJobs-GRG@LABOR.gov.za

• Knysna – WCJobs-KNS@LABOUR.gov.za

• Plettenberg Bay – WCJobs-PLE@LABOUR.gov.za

• Mitchells Plain – WCJobs-MP@LABOUR.gov.za

• Nyanga – WCJobs-NYG@LABOUR.gov.za

• Mossel Bay – WCJobs-MBY@LABOUR.gov.za

• Oudtshoorn – WCJobs-OUD@LABOUR.gov.za

• Vredenburg/Vredendal – WCJobs-VRD@LABOUR.gov.za

• Somerset West – WCJobs-SW@LABOUR.gov.za

Attention: Sub-directorate: Human Resources Management, Western Cape

Closing date: 27 February 2026