Department of Labour UI Claims Officer Vacancies 2026 (X19 Posts)

The Department of Employment and Labour is inviting suitably qualified South Africans to apply for UI Claims Officer vacancies for 2026.

These entry-level government jobs are available in the Western Cape and provide an excellent opportunity for unemployed youth and job seekers looking to build a career within the public service sector.

Successful candidates will assist with unemployment insurance claims, customer service support, employer registrations, and administrative duties within the Department of Employment and Labour.

UI Claims Officer Vacancies 2026 Overview

• Position: UI Claims Officer
• Number of Posts: 19
• Employer: Department of Employment and Labour
• Salary: R280 278 per annum
• Job Type: Entry-Level Government Jobs

Available Vacancies and Reference Numbers

The vacancies are available at the following labour centres:

Bellville Labour Centre

• Reference Number: HR4/4/10/667
• Number of Posts: 9

George Labour Centre

• Reference Number: HR4/4/10/668
• Number of Posts: 10

Applicants must ensure they use the correct reference number when applying.

About the UI Claims Officer Position

The Department of Employment and Labour plays an important role in supporting unemployed workers and administering labour-related services across South Africa.

UI Claims Officers are responsible for assisting members of the public with Unemployment Insurance Fund (UIF) claims and ensuring that claims are processed efficiently and accurately.

This role is ideal for candidates who enjoy administration, customer service, and working with people in a professional government environment.

Key Responsibilities

Successful candidates will be responsible for:

• Processing unemployment insurance claims
• Registering employers
• Verifying employee declarations
• Executing approved payments within set timeframes
• Assisting clients with claim enquiries
• Performing administrative duties
• Operating systems according to Standard Operating Procedures (SOPs)
• Ensuring quality customer service delivery

The position requires attention to detail, professionalism, and strong communication skills.

Knowledge Requirements

Candidates should have knowledge of:

• Unemployment Insurance Act
• Unemployment Insurance Contributions Act
• Public Service Act
• Public Service Regulations
• Batho Pele Principles
• Departmental policies and procedures
• Customer care principles

Knowledge of public service processes and customer service standards will be beneficial for this role.

Skills and Competencies Required

Applicants should demonstrate the following skills:

• Verbal communication skills
• Written communication skills
• Listening skills
• Computer literacy
• Interpersonal skills
• Customer service abilities
• Administrative skills

Strong people skills are important because UI Claims Officers regularly assist members of the public with enquiries and claims processing.

Minimum Requirements

Applicants must possess:

• Grade 12 / Senior Certificate
• 0 to 6 months of experience

This makes the vacancies suitable for unemployed youth, recent matriculants, and entry-level job seekers.

Important Application Notes

Applicants should take note of the following:

• Candidates who previously applied must re-apply
• Online applications must include:
  • Completed Z83 form (Download Z83 Form here)
  • Updated CV
• Both documents must be combined into one PDF attachment
• Zipped, IMG, and JPEG files will not be accepted
• Applicants must clearly indicate the correct job title and reference number in the email subject line

Enquiries

Bellville Enquiries

• Contact Person: Mr F Carstens
• Telephone: (021) 941 7002

George Enquiries

• Contact Person: Mr M Charles
• Telephone: (044) 801 1223

How to Apply for UI Claims Officer Vacancies 2026

Applications may be submitted by post, hand delivery, or email.

Postal Address

Chief Director: Provincial Operations
PO Box 872
Cape Town
8000

Hand Delivery Address

Department of Employment and Labour
No. 9 Long Street
Corner Riebeeck and Long Street
Cape Town

Email Applications

Bellville Applications

WCJobs-BELL@LABOUR.gov.za

George Applications

WCJobs-GRG@LABOUR.gov.za

Applicants should ensure all required documents are submitted before the closing date.

Closing date: 08 June 2026