Woolworths is hiring Customer Assistants to join our team during the festive season! Are you ready for a fast-paced and rewarding role where you’ll help customers find their holiday essentials, provide outstanding customer service, and contribute to a positive and efficient store environment.
Purpose
To deliver exceptional customer service at the till points, thereby creating a positive, lasting impression as the customer leaves the store. Also to ensure that Food Supply Chain disciplines are maintained. These disciplines would include health and safety as well as correct food handling and merchandising principles.
Duties and responsibilities
- Greets, smile and acknowledge customers
- Displays a friendly and helpful attitude when serving customers
- Offers the customers available services (e.g. utility bill payments and airtime)
- Meets customers’ needs and expectations by asking, listening to and advising customers as to options/services/products available
- Offers alternatives to the customer if the product is not available
- Processes till transactions efficiently and effectively in line with till policies and procedures
- Scans and packs efficiently at till points and checks all payments for irregularities
- Understands and promote the different methods of payment or transactions
- Maintain cold chain and hygiene standards while replenishing stock on the sales floor
- Ensures that stockroom stock is represented on the sales floor
- Demonstrate product knowledge by highlighting features and benefits of the product in their department
- To have appropriate product knowledge to advise customers according to their lifestyle and segmentation and identify location of products in their department
- Maintain a hygienic, safe and well-organised till point
- Reporting acts of dishonesty related to shrinkage and fraud to your line manager or shrinkage hotline, Report suspicious individuals in your area to security or management
- Minimising shrinkage by adhering to all corporate store disciplines
- Understand and apply red flag processes where applicable
- Awareness of suspicious activity in your area
- Demonstrates self-discipline with regards to attendance, dress code policy, hygiene and time-keeping
Minimum requirements
- Be able to English
- Must live Within 15km from job
- Must have Clear criminal record
Location: South Africa
How to Apply
Apply here online for Woolworths Customer Assistants Jobs -Festive Season Jobs
Closing date: Not specified
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