“Service is the best thing in the world you can give your customers” -The Colonel
At KFC, we’re proud of who we are, the work that we do and what we give back.
We are passionate about our food and work hard to make sure every guest leaves happy.
When we invest in our staff, we invest in the heart of our company.
When we invest in our staff, we invest in the heart of our company.
KFC promises every employee an opportunity to make a difference to themselves, the team the work with and the community they serve and to have fun while doing it. And we’re proud of how we give back to each community that we’re in, whether it’s something small like a smile we give each customer or through Add Hope, KFC’s corporate social initiative.
To provide an excellent service to customers and to expedite KFC products in an efficient, friendly and courteous manner while maintaining a clean and tidy work area
– Approach and treat the customer in courteous, friendly and efficient manner as laid down the Service Section of the KFC Manual
– Prepare products using approved KFC procedures
– Monitor product quality by checking and acting upon expiration dates and times for products
– Ensure the correct use of product holding equipment in respect of holding times and temperatures
– Keep the Customer Service Area and Front Counter clean and tidy
– Follow all cash handling procedures as per Company Standards
– Deal with customer complaints as per KFC procedures and bring any customer complaints to the manager’s attention
– Adhere to Yum’s culture principles
– Be obsessed about Customer Service by achieving at standard audit results and woowing our customers on every shift
– Perform other duties from time to time as requested by the Restaurant General Manager/Assistant Manager/Shift Supervisor
Salary
-Market related
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