Company: Dunns
Position: General Assistant (Sales Assistant/Store Assistant)
Location: Various Locations Across South Africa
Job Type: Retail and Customer Service
Dunns Store Sales Assistants and Store Assistant Jobs Now Open in South Africa
Are you looking for retail jobs in South Africa? Dunns is currently recruiting General Assistants, Sales Assistants, and Store Assistants to join its retail team across various locations nationwide.
This opportunity is ideal for job seekers who enjoy working with people, have strong communication skills, and are passionate about delivering excellent customer service. As a General Assistant at Dunns, you will help create a positive shopping experience while supporting the daily operations of the store.
Whether you are a recent matriculant or someone looking to gain experience in the retail industry, this role offers an excellent opportunity to build valuable customer service and retail skills.
About the Dunns General Assistant Role
The General Assistant position plays an important role in ensuring customers enjoy their shopping experience from the moment they enter the store until they complete their purchases.
Successful candidates will assist customers, process transactions, maintain attractive store displays, replenish stock, and support the store team with daily operations.
Dunns is looking for individuals who are customer-focused, detail-oriented, and able to work effectively in a fast-paced retail environment.
Key Responsibilities
As a Dunns General Assistant, your responsibilities will include:
Customer Service
- Deliver exceptional customer service at all times
- Assist customers in finding products and making purchasing decisions
- Answer customer enquiries and provide helpful information
- Create a welcoming and enjoyable shopping experience
Cashier Duties
- Accurately process cash and card payments
- Handle customer transactions efficiently
- Ensure all payments are processed correctly
- Carry out daily banking tasks when required
Stock Management
- Replenish shelves and merchandise products neatly
- Ensure stock displays are attractive and organised
- Receive deliveries and assist with stock placement
- Prepare for stock counts and inventory checks
- Ensure products are easy for customers to locate
Store Maintenance
- Maintain cleanliness and tidiness throughout the store
- Ensure pricing information is accurate
- Set up promotional displays and merchandising materials
- Prepare the store for the next day’s operations
- Take care of company equipment and store assets
Business and Operational Support
- Understand daily, weekly, and monthly sales targets
- Support initiatives aimed at reducing stock losses
- Assist management with operational activities
- Follow company policies and procedures
- Comply with all health and safety regulations
Skills and Competencies Required
Successful candidates should possess the following skills:
- Excellent communication skills
- Strong customer service abilities
- Attention to detail
- Cash handling and numerical skills
- Teamwork and collaboration
- Time management skills
- Problem-solving abilities
- Ability to work under pressure
- Good organisational skills
- Positive attitude and willingness to learn
Why Work at Dunns?
Working at Dunns provides an opportunity to gain valuable retail experience and develop skills that are highly sought after across the retail industry.
Benefits of joining the Dunns team include:
- Exposure to a professional retail environment
- Practical customer service experience
- Development of communication and sales skills
- Experience with stock management and merchandising
- Opportunities to build a long-term career in retail
- Learning from experienced retail professionals
Application Process
Applicants will be required to complete an assessment as part of the recruitment process.
Assessment Required
Customer Centric Potential Work Performance Assessment Battery
The assessment is designed to evaluate your ability to deliver excellent customer service and perform effectively in a retail environment.
Minimum Requirements
To be considered for the Dunns Store Assistant vacancies, applicants must:
- Have a Matric certificate (Grade 12)
- Be able to communicate effectively in English
- Have a clear criminal record
- Live within 30 kilometres of the store location
- Be customer-focused and professional
Preferred Requirements
The following will be advantageous but are not mandatory:
- South African citizenship
- Candidates between the ages of 18 and 35 years
- Previous retail or customer service experience
Applicants who meet the minimum requirements are encouraged to apply even if they do not meet all preferred criteria.
How to apply
Apply here online for Dunns Store Sales Assistants and Store Assistant Jobs 2026
Important Information
Dunns appreciates every application received. However, if you have not been contacted within three weeks after applying, please consider your application unsuccessful and continue applying for future opportunities.
Closing date: Not specified
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