Dpt of Home affairs is hiring -ADMINISTRATION CLERK (5 POSITONS)

POST N :ADMINISTRATION CLERK (5 POSITONS)
SALARY LEVEL : A basic salary of R208 584 to R245 694 per annum (Level 6). In addition, a range of
competitive benefits are offered.
CENTRE : Gauteng: Large Office: Germiston (1 Post)
REF NO : HRMC 36/20/6a
CENTRE : KwaZulu-Natal: Medium Office: Kokstad (1 Post)
REF NO : HRMC 36/20/6b
CENTRE : KwaZulu-Natal: Large Office: Umgungundlovu (1 Post)
REF NO : HRMC 35/20/6c
CENTRE : North West: Large Office: Klerksdorp (1 Post)
REF NO : HRMC 35/20/6d
CENTRE : Western Cape: PSP: Ceres (1 Post)
REF NO : HRMC 35/20/6e

REQUIREMENTS : • A Grade 12 Certificate at NQF level 4 as recognised by SAQA • A higher Certificate in Public Management or Business Administration • Knowledge of finger print verification • Basic understanding of fingerprint taking • Computer literacy • Knowledge of Civic
Services Regulatory Framework • Knowledge of the Departmental Regulations and Prescripts • Interpersonal skills • Client orientation and customer focus • Verbal and written communication skills • Telephone etiquette • A valid drivers’ license and willingness to travel.

DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks:
• Greet and walk in customers, and ensure that they receive a professional, warm and friendly welcome • Provide customers with orientation and information on the services required • Check status of applicant (Fingerprints register on HANIS and marital status), and conduct online verification and issue a ticket • Provide advice and direction torelevant departments and ensure the highest customer service standards • Operate in front and behind the pay barrier and be the first point of contact for customers • Direct customers to relevant service departments in a timely manner and with the highest customer service standards • Ensure that the customer waiting areas are maintained in
the highest standards as per the appearance, accessibility and demarcation • Ensure that the customer receives the highest service standards in accordance with the departmental values and vision statements • Monitor the live capture photo booth in the department •
Capture digital photograph of the applicant • Capture digital signature of the applicant with the prescribed equipment • Search for an applicant using the information from BQMS • Add comment on the information received from the BQMS • Request over–ride
exceptions on biometrics • Clear the search criteria in the search screen after use • Verify and validate client information on system, fingerprint, scan client supporting document online • Examine processed finger prints and evaluate their validity for entry into the
automated fingerprint identification system • Prepare prints through photographic enlargements, photographic reduction and computer scanning for digital computer entry • Improve the quality and integrity of digitized computer images through enhancement or
the deletion of fingerprint details prior to the initiation of computer searches for verification • Perform online verification of fingerprints with lists of customer prints received from the system or with fingerprints taken on site by an official to attempt a positive identification •

How to apply

APPLICATIONS : Applications must be –
 sent to the correct address specified at the bottom of each position, on or before the closing date;
 submitted on the Application for Employment Form (Z.83).(Dowload Z83 FORM HERE)
 accompanied by a comprehensive CV, citing the start and end date (dd/mm/yr) of each employment period to be considered, including the details of at least two contactable employment references (as recent as possible);
 accompanied by a copy of the Applicant’s ID, valid driver’s license and relevant educational qualifications. Applicants who possess (a) foreign qualification(s), must also submit the evaluated results of such qualifications, as received from the South African Qualifications Authority (SAQA); and
 limited to 2.5MB in size, if emailed. Should an automated acknowledgement of receipt not be received when an application is emailed, this could mean that the application did not reach the Department due to the size of the attachments. Should this occur, kindly resend the application in 2 / 3 parts, splitting the attachments accordingly.

CLOSING DATE : 11 September 2020