Clover Learnerships 2026 (10 Posts Available)

Clover is inviting suitably qualified unemployed young people to apply for its Customer Service Centre (CSC) Vacation Work Programme 2026 in Roodepoort, Gauteng. A total of 10 temporary learner positions are available for candidates who want to gain practical workplace experience in customer service, call centre operations, and customer query resolution.

The Clover Learner: CSC programme will run from December 2026 to January 2027 at Clover’s Customer Service Centre offices in Roodepoort. Participants will have an opportunity to develop communication, problem-solving, computer, and interpersonal skills while gaining exposure to a leading organisation in the South African dairy and food industry.

Applicants must have Grade 12 or an equivalent NQF Level 4 qualification, meet the specified English and Mathematics or Mathematical Literacy requirements, and be currently unemployed. Candidates must also not have participated in a learnership programme before.

The closing date for applications is 5 November 2026.

Clover Learnerships 2026: Job Overview

• Company: Clover
• Job Title: Learner: CSC
• Reference Number: CLO261028-2
• Number of Positions: 10
• Programme: Customer Service Centre Vacation Work Programme
• Department: Customer Service Centre
• Job Type: Temporary

About the Clover Customer Service Centre Vacation Work Programme

Clover is looking for enthusiastic new talent to join its Customer Service Centre Vacation Work Programme. Successful applicants will gain practical workplace experience during the December 2026 to January 2027 period.

The programme will expose participants to call centre operations, customer service, and customer query resolution. Learners will also develop essential workplace skills, including effective communication, problem-solving, teamwork, and interpersonal effectiveness.

This opportunity is suitable for eligible young people who have completed Matric and want to gain experience in a professional customer service environment.

Duties and Responsibilities

Successful candidates will assist with customer service activities and daily call centre operations. Their responsibilities will include the following:

1. Provide Excellent Customer Service

• Handle inbound and outbound customer interactions.
• Respond to customer enquiries professionally.
• Resolve customer queries and complaints by working with relevant stakeholders.
• Maintain a customer-focused approach when handling requests.

2. Capture and Confirm Customer Orders

• Capture customer orders accurately and on time according to the daily call list.
• Inform customers when their accounts are on hold.
• Confirm customer orders in accordance with standard operating procedures.
• Notify relevant stakeholders about problems or issues relating to customer orders.

3. Promote and Sell Clover Products

• Sell Clover and Principal products according to customer ranging.
• Introduce new or additional products to customers.
• Explain product features and available special offers.
• Help customers understand the products available to them.

4. Promote Teamwork and Cooperation

• Assist team members in achieving shared targets and results.
• Share responsibility for completing assigned tasks.
• Support team values and encourage cooperation.
• Participate in team meetings.
• Take responsibility for the visual management of information.

Required Competencies and Skills

Clover is looking for candidates who demonstrate the following competencies:

• Proactive and action-oriented: Willingness to take initiative and complete tasks.
• Honesty and consistency: Acting with integrity and maintaining reliable work standards.
• High standards: Paying attention to accuracy, quality, and customer service.
• Interpersonal effectiveness: Building positive relationships with customers and colleagues.
• Commitment and motivation: Showing enthusiasm and dedication to assigned duties.
• Teamwork: Collaborating with others to achieve common objectives.
• Customer orientation: Understanding customer needs and providing helpful service.
• Effective communication: Communicating clearly and professionally.
• Numerical ability: Applying numerical principles when handling customer orders and related tasks.
• Computer literacy: Using computer systems confidently in a customer service environment.

Benefits of the Clover Vacation Work Programme

The programme provides an opportunity for eligible candidates to gain practical workplace experience and develop skills that may be useful in future employment.

Participants can gain exposure to:

• Call centre operations.
• Customer service and query resolution.
• Customer order processing.
• Professional communication.
• Problem-solving and complaint handling.
• Product knowledge and sales support.
• Teamwork and workplace cooperation.

These experiences can help participants build a foundation for future career opportunities in customer service, administration, sales support, and call centre operations.

Minimum Requirements for Clover Learnerships 2026

To qualify for the Clover Learner: CSC positions, applicants must meet the following requirements:

• Grade 12 (Matric) or an equivalent NQF Level 4 qualification.
• Matric completed within the past five years, between 2021 and 2025.
• A minimum average of 55% for English and Mathematics or Mathematical Literacy.
• Advanced computer literacy.
• Must currently be unemployed.
• Must not have participated in a learnership programme before.

Applicants should carefully check these requirements before applying to ensure that they qualify for the programme.

How to Apply for Clover Learnerships 2026

Apply here online for Clover Learnerships 2026 (10 Posts Available)

Closing date: 05 November 2026.