ABSA: Unemployed Youth Learnerships – Microinsurance Sales Consultant

ABSA invites all suitable unemployed individuals to apply for for Unemployed Youth Learnerships

Purpose

The purpose of this learnership is to develop and equip unemployed youth with the practical skills, knowledge, and experience required to succeed in the microinsurance and financial services industry. s a Microinsurance Sales Consultant Learner, you will contribute to driving financial inclusion by promoting accessible and affordable insurance solutions to underserved communities.

The role focuses on building trust with customers, delivering exceptional service, and supporting clients throughout the insurance lifecycle, while gaining hands-on sales and customer engagement experience.

What the Programme Offers

This is more than a learnership, it is a career-building opportunity designed to provide:

  • Structured theoretical learning and on-the-job training
  • Exposure to the insurance and financial services environment
  • Development of sales, customer engagement, relationship building and compliance skills
  • A pathway into sustainable employment and career growth in insurance sales
  • Mentorship and coaching from experienced professionals
  • Exposure to community development initiatives

Key Responsibilities

  • Promote and sell microinsurance products to individuals and communities
  • Build trust and maintain strong client relationships through exceptional customer service
  • Recommend suitable and affordable insurance solutions.
  • Assist clients with applications, policy queries, and claims processes
  • Ensure all activities comply with regulatory and company requirements
  • Participate in community outreach, awareness campaigns, and educational initiatives
  • Accurately capture client information and maintain detailed records
  • Meet learnership performance and sales targets
  • Continuously develop product knowledge and sales techniques

Key Competencies & Skills

  • Ability to engender trust quickly with diverse customers and community groups
  • Strong customer service orientation and empathy
  • Detail-oriented with strong administrative accuracy
  • Excellent verbal and written communication skills
  • Persuasive and influencing skills
  • Ability to learn quickly and adapt in a fast-paced environment
  • Strong interpersonal skills and community engagement capability
  • Basic computer literacy (MS Office / digital platforms)
  • Self-motivated and resilient
  • Goal-oriented with a strong work ethic
  • Professional and ethical conduct
  • Passion for helping others and making a social impact
  • Ability to work independently and as part of a team

Minimum Requirements

  • Matric (Grade 12) – Essential
  • Diploma or Bachelor’s Degree in (Business, Commerce, Management Studies or related fields)
  • Currently unemployed and not studying
  • Clear criminal and credit record
  • Valid driver’s license
  • Willingness to travel within Gauteng

Advantageous

  • Previous call centre experience
  • Exposure to sales or customer service environments
  • Prior insurance or financial services experience

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