doppio zero Shop Assistant/Waiter Jobs 2026

Are you looking for doppio zero Shop Assistant/Waiter Jobs 2026? doppio zero is recruiting enthusiastic and customer-focused individuals to join its restaurant team across various locations in South Africa. If you enjoy working with people, delivering excellent customer service, and working in a fast-paced hospitality environment, this could be the perfect opportunity for you.

Whether you already have experience in retail or restaurants or you are looking to start your career in hospitality, this position offers valuable workplace experience while allowing you to develop practical customer service and food service skills.

In this guide, you’ll learn everything you need to know about the doppio zero Shop Assistant/Waiter Jobs 2026, including the job responsibilities, requirements, skills, benefits, application process, and tips to improve your chances of getting shortlisted.

About doppio zero

doppio zero is one of South Africa’s well-known restaurant brands, recognised for its artisan bakery products, freshly prepared meals, premium coffee, and welcoming dining atmosphere. The company is committed to delivering exceptional customer experiences while maintaining high standards of food quality, cleanliness, and hospitality.

Working at doppio zero allows employees to gain valuable experience in customer service, food preparation, retail operations, and hospitality management, creating opportunities for long-term career growth within the industry.

Job Overview

Position: Shop Assistant / Waiter

Industry: Restaurants (Casual & Fine Dining)

Job Type: Retail & Hospitality

Location: Various locations across South Africa

Application Method: Online

Job Description

As a Shop Assistant/Waiter, you will play an important role in ensuring customers receive outstanding service from the moment they enter the restaurant.

You will assist with serving customers, processing payments, preparing beverages, maintaining clean displays, handling customer enquiries, and supporting the daily operations of the deli, bakery, and front-of-house sections.

Successful candidates should be friendly, organised, professional, and able to work efficiently during busy trading periods.

Key Responsibilities

As a Shop Assistant/Waiter, your duties may include:

• Welcoming customers with a friendly and professional attitude.
• Providing exceptional customer service throughout the customer journey.
• Recommending menu items, bakery products, beverages, and daily specials.
• Taking customer orders accurately.
• Preparing and serving coffee, soft drinks, and other beverages.
• Operating the Point of Sale (POS) system.
• Processing cash, debit card, and credit card payments.
• Balancing the cash register and completing daily cash counts.
• Packaging and wrapping customer purchases.
• Assisting customers both in person and over the telephone.
• Receiving, checking, and unpacking stock deliveries.
• Maintaining clean product displays and workstations.
• Following food safety, hygiene, and company operational procedures.
• Resolving customer concerns professionally and escalating serious issues to management.
• Working closely with supervisors and team members to ensure smooth restaurant operations.

Minimum Requirements

To qualify for the position, applicants should:

• Be able to communicate effectively in English.
• Live within 20 km of the workplace.
• Have good communication and customer service skills.
• Be willing to work flexible shifts.
• Be available to work weekends and public holidays.
• Be comfortable working in a busy restaurant environment.

Preferred Requirements

Preference may be given to candidates who:

• Are South African citizens.
• Are between 18 and 65 years old.

Skills and Qualities

Successful applicants should demonstrate:

• Excellent customer service skills.
• Strong communication skills.
• Friendly and positive attitude.
• Cash handling accuracy.
• Basic computer literacy.
• Teamwork and collaboration.
• Attention to detail.
• Good organisational skills.
• Time management.
• Ability to multitask under pressure.
• Problem-solving abilities.
• Professional appearance and behaviour.

Why Join doppio zero?

Working at doppio zero provides an opportunity to:

• Gain valuable hospitality and retail experience.
• Improve customer service and communication skills.
• Learn food and beverage service standards.
• Build experience using Point of Sale (POS) systems.
• Develop cash handling and retail skills.
• Work in a supportive and professional environment.
• Build a long-term career in the restaurant and hospitality industry.

Recruitment Process

Applicants may be required to complete a Potential Work Performance Assessment Battery during the recruitment process.

You may also be asked questions such as:

• Which area do you currently live in?
• Have you worked with a cash register or POS system before?
• How would you assist customers both in person and over the phone?
• How would you handle an unhappy customer?
• How do you prioritise tasks during busy periods?
• What steps do you take to ensure customer orders are accurate?
• Are you comfortable processing cash, debit card, and credit card payments?

Answer every question honestly and provide examples from previous work experience, school projects, volunteering, or everyday situations whenever possible.

Tips to Improve Your Application

To increase your chances of being shortlisted:

• Update your CV before applying.
• Highlight any retail, cashier, waiter, hospitality, or customer service experience.
• Include experience using POS systems or handling payments if applicable.
• Demonstrate strong communication and teamwork skills.
• Show your willingness to work flexible hours, weekends, and public holidays.
• Complete every assessment question carefully and accurately.

How to Apply

Apply here online for doppio zero Shop Assistant/Waiter Jobs 2026

Closing Date: Not specified

Applicants are encouraged to apply as soon as possible, as recruitment may close once sufficient applications have been received.