Department of Labour Client Service Officer: Assessor (X7 Posts)

If you are looking for a stable government job in South Africa with no prior experience required, the latest opportunity from the Department of Employment and Labour South Africa could be exactly what you need. The department is currently recruiting Client Service Officers: Assessor (X7 Posts) under a re-advertisement, meaning previous applicants are encouraged to apply again.

This is a great entry-level opportunity for matriculants who want to build a career in public service while gaining valuable administrative and customer service experience.


Job Overview

  • Position: Client Service Officer: Assessor (X7 Posts)
  • Salary: R280 278 per annum
  • Job Type: Permanent Government Position
  • Reference Numbers:
    • HR/4/4/10/01
    • HR/4/4/10/02
    • HR/4/4/10/03
    • HR/4/4/10/04
    • HR/4/4/10/05
    • HR/4/4/10/06
    • HR/4/4/10/07

Job Locations

All positions fall under the Labour Centre in Kariega, with placements at various satellite offices:

  • Joubertina
  • Louterwater
  • Misgund
  • Hankey
  • Patensie
  • Jeffreys Bay
  • Humansdorp

Knowledge Requirements

Candidates should have basic understanding or willingness to learn:

  • Unemployment Insurance Act and regulations
  • Unemployment Insurance Contributions Act
  • Public Finance Management Act (PFMA)
  • Protection of Personal Information Act (POPIA)
  • UIF policies and procedures
  • Treasury Regulations
  • Batho Pele Principles

Required Skills

Applicants should demonstrate:

  • Strong communication skills (verbal and written)
  • Good interpersonal and customer service skills
  • Basic computer literacy
  • Attention to detail and analytical thinking
  • Time management and conflict resolution
  • Ability to interpret legislation and policies
  • Telephone etiquette and interviewing skills

Key Responsibilities

As a Client Service Officer: Assessor, your duties will include:

  • Providing screening services to clients
  • Processing applications for Unemployment Insurance Fund (UIF) benefits
  • Registering payment continuation forms
  • Performing general administrative tasks
  • Assisting clients with queries related to UIF services

This role plays a critical part in supporting unemployed South Africans through efficient service delivery.


How to Apply

Submit your application using one of the following methods: (Use Z83 form)Download Z83 Form Here

Postal Address:
Deputy Director: Labour Centre Operations
P.O. Box 562
Kariega, 6230

Hand Delivery:
15A Chase Street
Kariega, 6230

Email:
Jobs-ECUHG@labour.gov.za


Enquiries

For more information, contact:
Ms W Koba
Tel: (041) 995 7047

Closing date: 12 May 2026

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