Operations Administrator (Cleaning)

Overall Purpose of the job:

The aim of a Cleaning Admin Clerk is to provide support to the Cleaning Operational Team.

Minimum qualifications and experience:

  • Matric
  • Minimum 2 years experience in the cleaning and hygiene industry
  • Minimum 2 years of billing experience
  • Minimum 5 years of administration experience
  • Proficiency in MS Outlook, MS Word, PowerPoint and Excel is essential
  • Strong administration and organizational skills
  • Numerical accuracy and high methodical working methods are required

Main duties & Responsibilities:

  • To receive credit note paperwork from credit control and process to clients account on a daily basis;
  • Sales orders for all cleaning sites to ensure full complement are covered
  • Loading of Manpower’s when required
  • Submitting and consolidating all pay queries to the payroll administrator
  • Ordering of chemicals as per deadlines
  • Follow up on back orders
  • Ordering of start-up equipment and chemicals
  • Contacting customers to do PR calls and assessing service levels
  • Management and implementation of annual client increases when due
  • Maintaining and publishing standard operating procedures and documentation
  • Ensuring shared drive is up to date with relevant documentation
  • Update contract client list
  • Opening and maintaining of contract files
  • BI “Dashboard” completed monthly, follow up with AM’s to ensure all documentation is submitted timeously
  • Any other functions as required
  • Travel arrangements for operational staff


  • Analytical
  • Problem-solving
  • Well organised
  • Time Management
  • Perseverance
  • Patience
  • Approachability
  • Attention to detail
  • Ability to liaise professionally with personnel at all levels
  • Ability to work without supervision, under pressure and meet strict deadlines

How to apply 

apply here online